Privacy Policy

1. Introduction

Thank you for visiting Bertazzoni support (“we,” “us,” or “our”). Your privacy is important to us, and we are fully committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name

  • Mailing Address

  • Email Address

  • Contact Number

  • Payment Information

  • Service preferences and history

Non-Personal Information

  • Browser type and version

  • Device type and unique identifiers

  • IP address

  • Website usage patterns and interaction details

  • Date and time of your visit

3. How We Use Your Information

We utilize your information to:

  • Provide, manage, and enhance our services

  • Schedule and fulfill service appointments efficiently

  • Communicate important updates, offers, and service-related notifications

  • Process payments securely and accurately

  • Comply with legal, regulatory, and contractual obligations

  • Maintain the integrity and security of our website and services

4. Information Sharing and Disclosure

We may share your data with:

  • Bertazzoni support personnel and technicians responsible for service delivery

  • Trusted third-party vendors (e.g., payment processors) supporting our operations

  • Government agencies or legal authorities, if required by applicable law

  • Affiliates or successors in the event of a merger, acquisition, or business restructuring

Note: We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal data from unauthorized access, misuse, disclosure, or alteration. Our safeguards are regularly reviewed and updated in accordance with industry best practices.

6. Your Rights

Depending on your jurisdiction, you may have the following rights under applicable data protection laws:

  • Access your personal data and request a copy

  • Correct or update inaccurate or incomplete information

  • Request the deletion of your personal data

  • Object to or restrict certain types of data processing

  • Request data portability (transfer of your data to another service)

To exercise any of your rights, please contact us through the details provided at the end of this policy.

7. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect or store personal information from children. If we become aware that such information has been collected, we will promptly delete it.

8. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any significant changes will be posted on this page along with the revised effective date. We encourage users to review this policy periodically to stay informed about how we protect your information.

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